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About Us
Who we are
We communicate to get your business to the next level
At Medconnect BPO Solution, we are a trusted Business Process Outsourcing company specializing in Durable Medical Equipment (DME) campaigns. Based in Karachi, Pakistan, we partner with USA-based healthcare providers to deliver efficient, reliable, and compliant outsourcing solutions.
Our team is dedicated to connecting patients with the right medical equipment providers through lead generation, live transfers, insurance verification, and complete support services. With a focus on professionalism, compliance, and customer satisfaction, we ensure smooth operations for both clients and patients.
We take pride in being a bridge between healthcare providers and patients, helping improve access to essential medical equipment while maintaining the highest standards of service.
We are trusted by over 5000 companies
Your Trusted Partner in Healthcare BPO
We’re more than a service provider we’re a true partner invested in your success. At Med Connect, we align with your goals, working side by side to deliver solutions grounded in trust, transparency, and long-term value. Our commitment to reliability and collaboration ensures we grow with you every step of the way.
Code of Ethics
Excellent executives, excellent solutions!
Our Vision
To create a streamlined healthcare ecosystem where patients access what they need without delays, and suppliers expand their reach with quality-driven, cost-effective solutions.
Our Value
Compassion First – Patients are people, not numbers. Integrity Always – Compliance and transparency guide every step. Efficiency & Accuracy – We eliminate bottlenecks for smooth operations. Scalability – Solutions that grow with your business.
Why Choose Med Connect?
Built for Healthcare. Powered by People.
- Industry Specialization – 100% focused on healthcare BPO.
- End-to-End Coverage – From patient lead generation to order delivery.
- Scalable Solutions – Adaptable for small suppliers or large distributors.
- Faster Conversions – Live transfers and verified leads boost revenue.
- Cost-Effective – Reduce overhead by outsourcing complex processes.
- Compliance First – HIPAA-compliant, secure, and trustworthy.
- Human-Centered Approach – Professional yet compassionate support.
- Industries We Serve
- Specialty Pharmacies
- Durable Medical Equipment (DME) Suppliers
- Home Healthcare Providers
- Clinics & Hospitals
- Medical Distributors
- Insurance Companies & TPAs
Incredible Services
Our business is built on your complete satisfaction. We believe that true success isn’t just about the services we provide, but about the positive and lasting impact we have on your business. We’re dedicated to a partnership where your goals are our priority, and we won’t stop until you’re happy with the results.
Frequently Asked Questions
Helping You Understand More
We follow strict data protection protocols, encrypt all sensitive information, and train every agent in HIPAA compliance.
Yes. Whether you’re a startup supplier or an established distributor, our solutions adapt to your business size and growth goals.
We provide real-time, pre-qualified connections, ensuring your team only speaks with serious, ready-to-convert patients.
Most suppliers can be onboarded in 1–2 weeks, depending on the complexity of services required.